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About the role:
- Samsara's Installation Specialists ensure customers successfully deploy hardware at scale.
- This role oversees customer engagements, provides onsite management for complex deployments, and proactively de-risks projects.
- It is ideal for someone with ~4 years of experience in project management or field services.
In this role, you will:
- Monitor customer installation milestones in collaboration with Implementation Consultants.
- Serve as a point of contact for escalations and troubleshoot during install phases.
- Coordinate with installation vendors to ensure on-time, on-budget work.
Minimum requirements:
- High school diploma required; advanced degree preferred.
- 4+ years experience managing vehicle and/or hardware technology.
- Understanding of vehicle diagnostic systems, including CAN bus.
An ideal candidate also:
- Develops professional customer-facing documentation.
- Has strong bias for standardization and automation.
- Possesses familiarity with AI tools to drive operational efficiency.
Samsara
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations to harness IoT data to improve safety, efficiency, and sustainability. As a public company with a global team, they focus on digitally transforming physical operations across industries like transportation and agriculture.