About the Role:
- Own the configuration and deployment of field response modules.
- Serve Core agencies and contribute to Enterprise engagements.
Key Responsibilities:
- Configure Pre-Planning, Responder, Hydrants, and Command modules.
- Partner with Implementation Managers to deliver milestones.
- Maintain project status and documentation in Rocketlane.
Qualifications:
- Three or more years of customer-facing implementation experience.
- Strong public safety industry knowledge including fire ground operations.
- Familiarity with GIS and mapping concepts.
What We Offer:
- Competitive pay and comprehensive benefits package.
- Flexible PTO and fully remote workplace.
- Technology stipend and opportunities for advancement.
First Due
First Due provides fire and EMS agencies with transformative software solutions to prevent first responder injury or death. They offer a fully remote work environment and a comprehensive benefits package.