Operational Excellence Readiness Coach-Bilingual

Under the leadership of the Implementation Lead, the OpEx Readiness Coach is responsible for providing QAD Redzone customers with coaching and implementation guidance. This position provides customers with the first impression of QAD Redzone training, testing and configuration. This position is critical to customer and QAD Redzone success during the first 8 weeks of implementation. Provides QAD Redzone customers with coaching needed to ensure they are ready for the Connected Teams Coaching. Conducts onsite visits at the end of the project management phase before coaching. Ensures signals are wired and visual factory is installed and ready. Performs initial software training and supports the customers’ Practice Team to spread QAD Redzone knowledge widely. Configure and set up QAD Redzone software to match the production process at the manufacturing client site. Ensure that manufacturing data is complete and includes all relevant information, but is not limited to product, equipment information, product run rates. Possess full knowledge of the floor shop environments, workflows, and processes in Food & Beverage and CPG industries. Take steps to support and foster client confidence before the “go-live” date.