Drive and elevate the end-to-end curriculum strategy and content design, aligning it to a unified proficiency matrix that spans Sales, Success, Support, and Launch. Apply instructional design best practices to every asset—from job aids to full certifications—ensuring clarity, retention, and engagement. Build learning paths and assessments in our LMS WorkRamp that support initial onboarding, role transitions, and continuous development. Partner with Embedded Enablement Specialists to translate tribal knowledge into repeatable, scalable training experiences, housed in Guru and WorkRamp. Design and deliver our “Finishing School” programs to support internal mobility, mastery, and role evolution. Collaborate with leadership to implement a skills-based economy model, integrating performance data, manager feedback, and training outcomes.