Revenue Operations Specialist

Lyra Health is looking for a Revenue Operations Specialist to assist in day-to-day tasks, as well as process improvements, for the Revenue Operations team. This unique role will require managing customer invoicing preparation and distribution. The Revenue Operations Specialist will share responsibility for responding to queries from customers and providing general support with billing questions, coordinating with Customer Success, and helping with any technical issues. Responsibilities include supporting the order processing lifecycle, coordinating communication with Sales, Customer Success, and Product, and reviewing customer configurations to accurately enter orders into the billing system. The role also involves reconciling invoice items, maintaining detailed customer account information, preparing and reviewing final invoice documents for accuracy, and distributing invoices to customers. Collaboration with Customer Success on customer billing configurations and updates to account settings is also expected.