RN Call Center

Responsibilities:

• Performs symptom assessment triage utilizing protocols to guide best practice care delivery and disposition.
• Documents call criteria in eMR within a timely manner.
• Promotes and educates appropriate callers regarding second level triage and virtual care visits with NP and MDs when appropriate.

Qualifications:

• Requires active and unrestricted license to practice nursing in the states of Iowa and Illinois.
• Requires a minimum of 1-2 years of clinical nursing experience providing direct patient care or equivalent work experience - 2-3 years preferred.
• Possesses excellent written and verbal communications.