Job Description
Deliver meaningful improvements to how small business employees access and engage with their benefits. This may involve expanding our portfolio of voluntary insurance products or rethinking the enrollment experience to help employees decide on an optimal plan and increase their participation. As the end-to-end owner, you will be accountable for developing a strategy to address key customer challenges in the benefits space while driving adoption, enhancing customer experience, and managing costs. You'll work closely with multiple teams, including engineering, design, data science, sales, and customer experience, to craft and drive the roadmap. You will also engage with carriers to define and prioritize products to offer based on your understanding of customer needs.
About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams.