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What You'll Do:

  • Manage the payer contracting lifecycle process including pre-negotiation preparation, market analysis, contract execution, administration, and performance monitoring.
  • Serve as a subject matter expert on Medicaid, commercial health plans, and government payor frameworks to maximize reimbursement rates and protect contractual rights.
  • Collaborate with business development, clinical operations, revenue cycle, legal, and finance to support RFP responses, corporate development, and new market expansion.

Payer Communication:

  • Articulate the company's clinical model and outcomes data to health plan partners and government agencies.
  • Negotiate agreements reflecting market dynamics, reimbursement trends, and Medicaid-specific rate structures and service definitions.
  • Develop materials supporting payer presentations, including rate justification documents and outcome summaries.

Cross-Functional Collaboration:

  • Partner with business development to ensure go-to-market activities are supported by contractual frameworks from opportunity identification through contract execution.
  • Support RFP responses with substantive knowledge of reimbursement structures and payor requirements.
  • Liaise with finance and revenue cycle teams to provide accurate revenue projections and identify opportunities to improve reimbursement performance.

Connections Health Solutions

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care, combining medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community resources. Founded by emergency room psychiatrists, our physician-led, data-driven model has served hundreds of thousands of individuals and is recognized as a national best practice by SAMHSA and the National Council for Mental Wellbeing.

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