Customer Success Manager

We’re hiring Customer Success Managers (CSMs) who know what it takes to run a dispensary and want to scale that expertise to impact the entire industry. This is not your average CSM gig — it’s part operator, part strategist, and part executive advisor. You’ll own a portfolio of Flowhub’s mid-market and enterprise customers, serving as their trusted partner. You’ll run quarterly business reviews, drive adoption across our product suite, and make sure our customers hit their most important outcomes. One day you’ll be deep in the workflows of a multi-store operator, the next you’ll be sitting across the table from private equity investors advising on retail efficiency and compliance.