Music Streaming Platform Customer Expert with French and English

Sutherland 🎼🎧🎤

Remote regions

Europe

Benefits

4w PTO

Job Description

As a Customer Support Superstar, you’ll be the voice behind the music, ensuring top-tier support for users. Your key responsibilities will include: Assisting users via email and web messaging with their inquiries and concerns. Resolving account and payment issues smoothly and efficiently. Answering “How to” and FAQ questions with clarity and confidence. Troubleshooting and fine-tuning the experience for our customers. If you're ready  to rock  the world of customer support and be part of a team that truly values its employees, apply today!

About Sutherland

Sutherland is a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven solutions.

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