Collaborate directly with global clients who are defining and solving real-world challenges using IonQ's trapped-ion quantum computers.
Understand customer technical needs and remove barriers to product adoption, enhance customer loyalty and retention, and boost satisfaction, while actively minimizing churn.
Expand IonQ’s user base by identifying real-world challenges for industry customers.

You’d be a good fit with:

Masters or PhD in Physics, Computer Science, Machine Learning, Operations Research, or a related STEM field
5+ years of experience in technical customer-facing roles or equivalent, with a proven track record of performance and goal achievement
3+ years of experience with creating customer facing content such as training material, success plans, playbooks, workflows

You’d be a great fit with:

In-depth knowledge of the strengths and weaknesses of various quantum computing hardware platforms, with a solid understanding of quantum hardware-software dependencies
Demonstrated experience in quantum information science
Familiarity with subscription-based and renewal business models

IonQ

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology, pushing past the limits of classical physics. We foster autonomy, productivity, and respect, and we are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued.

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