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Not Disclosed
US
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Jira
Technical Support
Responsibilities:
- You will administer Atlassian Jira and Jira Service Management at the site and project levels, including workflows, schemes, custom fields, and automation rules.
- You will support the migration of WMA workflows and data from Jira Data Center to Atlassian Government Cloud.
- You will respond to service requests within 8 business hours and manage ticket triage, escalation, and resolution.
Qualifications:
- You must have a Bachelor's degree and 7 years of experience, or equivalent; U.S. citizenship is required.
- Strong hands-on Jira administration and Jira Service Management experience is needed, along with federal compliance knowledge.
- Familiarity with monitoring tools such as Zabbix, nmap, CloudCheckr, and BigFix is required.
Benefits:
- Employees are eligible for medical, dental, and vision insurance with health savings account options.
- The benefits include 401(k) retirement plan, paid time off for vacation, and company paid holidays.
- Parental leave, short/long term disability, and employee assistance program are also available.
Peraton
Peraton is a next-generation national security company that provides transformative IT and mission solutions to protect the nation and allies. The company supports essential government agencies and every branch of the U.S. armed forces, with a culture focused on solving daunting challenges.