Collections Analyst

As a Collections Analyst supporting Global Finance Services (GFS) , you will manage customer account inquiries, resolve outstanding balances, and process payments to ensure account accuracy and currency. You will respond to documentation and information requests, coordinating with internal departments to meet client requirements. You will be a contact for all partners, ensuring communication. You will contribute to the efficiency of collections operations while ensuring compliance with service standards and internal policies. You will report directly to the Accounts Receivable Supervisor.

You will manage inbound and outbound communications with clients by phone and email to address payment inquiries and ensure collections. You will document and communicate resolutions to both our teams and external clients regarding billing discrepancies and account issues.

This is a fully remote job opportunity.