Job Description
As a Solutions Engineer, you'll work alongside Twilio New Business Account Executives, other Twilio Solutions Engineers, Professional Services, and Twilio Partners through the pre-sales process, to strategize and plan for deal success. A successful business partnership with Twilio Account Executives is needed, focusing on great business discovery within prospects and communicating the business value of Twilio solutions. You will take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations, and enablement sessions during the sales cycle.
Develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology. Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges. It is important that you build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products. Form an understanding of a customer's business and help solve problems they’ve identified as well as uncover areas of opportunity. Also build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation. Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations.
About Twilio
At Twilio, we’re shaping the future of communications, all from the comfort of our homes and deliver innovative solutions to hundreds of thousands of businesses.