Job Description
As a Tia Billing Coordinator, you will be every Tia member’s partner in their health and wellness journey- helping them navigate both the healthcare system, billing/claims and ensuring that they are getting a concierge-level experience at Tia. In this position, you will be responsible for a variety of tasks requiring data analysis, in-depth evaluation, and sound judgment. You’ll be responsible for member billing coordination, day-to-day member communications, and resolving member concerns via chat and phone support. You will also collect delinquent accounts and examine patient bills for accuracy. The role involves learning complex workflows for Tia services regarding billing, claims, and insurance practices and requires tech troubleshooting.
About Tia
Tia is the modern medical home for women, trailblazing a new paradigm for women’s healthcare that treats women as whole people vs. parts or life stages.