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Responsibilities:
- Conduct user research to understand patient disengagement.
- Analyze product usage data to identify retention opportunities.
- Design conversational AI and chatbot flows to support engagement.
Qualifications:
- 3–5 years of product management experience in health tech or consumer wellness.
- Experience working on behavior change apps or self-improvement platforms.
- Strong communication skills to author PRDs and synthesize research.
Pluses:
- Comfort with AI-assisted workflows and ability to evaluate AI output.
- Familiarity with SQL or willingness to develop data querying skills.
Big Health
Big Health helps millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions. They have pioneered the first at-scale digital therapeutic business model in partnership with some of the most prominent global healthcare organizations.