Global CRM Project Lead

We are seeking a highly organized and forward-thinking Global CRM Project Lead to drive strategic initiatives for our Solution Consulting organization. This role will lead CRM-related programs that improve GTM effectiveness, optimize processes, and support the vision of the SC leadership team. The ideal candidate is analytics-driven, capable of defining and tracking impact through robust reporting; an expert project manager who can run, drive, and own complex programs end-to-end; and AI-native, already leveraging AI tools to accelerate execution, automate workflows, and enhance program outcomes. Own and drive global CRM projects from concept to delivery, setting timelines, managing dependencies, and ensuring results. Define success metrics, build dashboards, and report regularly on business impact to stakeholders. Leverage AI tools and create AI-enabled workflows to accelerate execution, improve efficiency, and optimize deliverables. Partner with technical teams, operations, and regional SC leaders to ensure alignment and adoption of best practices. Implement scalable CRM processes, aligned to Solution Consulting best practices, that improve speed-to-value and customer engagement. Provide clear, concise updates and insights to leadership, ensuring transparency and alignment at all stages.