Responsible for building system components, testing, implementation support, and maintenance of assigned Epic applications.
Perform in-depth analysis, troubleshooting, data collection, and root cause analysis.
Analyze/review and test each product release and communicate needed changes to operations.

Essential Functions:

Maintains a working knowledge of key indicators, standards, and processes related to EMR systems.
Able to travel between all Central Health clinics.
Provides third tier support for various applications/modules when an issue is escalated to the help desk.

Qualifications:

1 year of experience supporting an EMR or similar software applications in a healthcare environment.
3 years of experience as a super user or analyst supporting an EMR or similar software applications in a healthcare environment.
Epic certification required within 6 months of hire or within six months of completing Epic training.

Central Health

Central Health provides healthcare services in Austin, Texas. They are a large organization focused on community health.