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Responsibilities:
- Use evidence-based interventions to manage client crises via phone, including risk assessment and safety planning.
- Identify roadblocks to care and connect clients to ideal treatment using Lyra’s software.
- Independently manage a caseload of complex, multi-need clients.
Qualifications:
- Master’s degree in clinical social work or equivalent with independent clinical licensure (LCSW, LMFT, LPC, etc.) or a Bachelor's in nursing (RN).
- 2+ years of psychiatric intake or assessment experience required; EAP/clinical call center experience preferred.
- Must be bilingual Spanish-speaking and a full-time U.S. resident.
Pay and Benefits:
- Base rate is $41 per hour, with shift differential for weekends.
- Benefits include comprehensive healthcare, paid parental leave, 401K, and a monthly tech allowance.
- Lyra offers coaching and therapy services as part of employee wellness.
Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of care and is known for its transformative care model that helps people recover twice as fast.