Identify, outreach, engage, and enroll individuals into the program virtually through phone, text, and email.
Offer education about Pair Team's services and explain the benefits of Enhanced Care Management to eligible members.
Manage the end-to-end enrollment funnel and provide consistent updates on stages including delays and blockers.
Pair Team is a tech-enabled medical group reimagining Medicaid and Medicare for underserved populations, delivering whole-person care. They are one of the largest Enhanced Care Management providers in California, with a workforce of nurses, social workers, and medical professionals, and have demonstrated a 58% reduction in emergency department visits.
Answer inbound calls with professionalism and customer service, resolving inquiries and triaging as needed.
Assist with appointment scheduling, outreach for missed appointments, and document call data.
Maintain confidentiality and compliance with HIPAA while supporting clinical teams and call center metrics.
New York Psychotherapy and Counseling Center is New York State's largest community mental health clinic, serving over 15,000 clients monthly through in-person and telehealth services. A mission-driven organization with over 50 years of experience, recognized as a Top Place to Work and Top Mental Health Care Provider in New York.
Provide direct clinical support to patients undergoing medication abortion through telemedicine, including triage, assessment, and nursing guidance.
Deliver culturally responsive, evidence-based care ensuring every patient feels heard and supported during critical moments.
Maintain active RN licensure in CA and at least one other state, with bilingual Spanish fluency and 2+ years clinical experience.
Hey Jane provides safe, discreet medication abortion and reproductive health care via telemedicine, having helped over 100,000 patients. The in-house clinical care team includes board-certified doctors, advanced practice clinicians, nurses, and patient care advocates, fostering a mission-driven culture focused on equitable healthcare.
Deliver high-quality, evidence-based psychotherapy to older adults including Spanish-speaking clients in a virtual setting.
Design personalized treatment plans to meet the unique needs of each patient while working independently within a collaborative care team.
Manage electronic documentation efficiently and participate in regular team meetings, supervision, and training to ensure best practices.
Sailor Health is a clinician-led virtual psychotherapy startup dedicated to improving senior mental health. It offers a supportive, flexible culture that values clinician well-being and professional development.
Perform outbound calls to enroll individuals into a food box program or reauthorize them in the program.
Help members make decisions that enhance their healthcare experience with empathy and compassion.
Make a positive difference in people's lives by supporting their health journey through tailored nutrition.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily to improve healthcare outcomes. With over 30 years of experience, they integrate human touch with data-driven technology and foster a collaborative, innovative culture focused on empowering growth through trust and accountability.
Provide consistent, quality customer service to internal staff and external patients, taking ownership of each call to enhance the customer experience.
Manage patient requests including appointment scheduling, electronic messaging to clinical teams, and answering questions regarding medication refills.
Demonstrate proficient data entry skills, knowledge of insurance billing, and maintain confidentiality while performing other assigned duties.
Community Health Center, Inc. (CHC) is a creative and dynamic provider of primary medical, dental, and behavioral health services, with offices in Connecticut, Colorado and California. The organization employs several hundred providers, delivers over 500,000 patient visits annually, and is recognized for its Weitzman Institute research and practice transformation.
Provide medication abortion care via video, phone, or asynchronous visits.
Review patient medical intake, communicate via HIPAA-compliant messaging, and determine eligibility.
Respond to medical inquiries, direct nursing staff, and support a patient-centered approach.
Hey Jane provides safe, discreet medication abortion treatment and reproductive health care via telemedicine. They are a startup committed to equitable healthcare, with an in-house clinical team and a mission to challenge the status quo in healthcare delivery.
Provides telephonic and in-home assessments of members' medical, psychosocial, physical, and spiritual needs.
Develops, implements, and monitors care plans to ensure continuity of care and chronic care benefit management.
Demonstrates strong assessment, communication, interpersonal, and crisis intervention skills in an interdisciplinary environment.
MJHS Home Care provides Medicare and Medicaid managed care health plans designed to help people stay independent. They foster a supportive community committed to excellence, respect, and personalized health care services.
Provide patient-focused telehealth clinical triage assessments and health education via phone, video, and chat.
Work independently to make clinical decisions, assess needs, and direct patients to appropriate care levels while documenting interactions.
Monitor performance metrics, participate in coaching sessions, and communicate with clients and team members.
Carenet Health is a behind-the-scenes partner for over 250 of the nation's premier health plans and health systems, providing telehealth and virtual care clinical triage assessments and health education. Named one of America's fastest-growing private companies by Inc. Magazine for eight consecutive years, the company is integrity-driven and focused on compassionate, evidence-based care.
Assess member needs and oversee development of client care plans
Connect clients to social services and advocate with healthcare professionals
Complete documentation and maintain patient health records in EMR system
Vynca provides comprehensive care for more quality days at home for individuals with complex needs. They are a close-knit community operating with core values of Excellence, Compassion, Curiosity, and Integrity.
Manage a portfolio of client accounts as the face of Modern Health for high-priority customers.
Build relationships with global stakeholders including Benefit Managers and HR Executives.
Drive engagement and retention by using data to make strategic recommendations.
Modern Health is a mental health benefits platform for employers, offering global access to one-on-one, group, and self-serve digital resources. The company is backed by investors like Kleiner Perkins and has raised over $170 million, achieving Unicorn status as the fastest entirely female-founded company in the U.S.
Supervise a team of 10-15 direct reports under the ECM team to ensure high-quality care management services.
Oversee client outreach, enrollments, and creation of Individual Care Plans, serving as an escalation point.
Drive the team to meet key performance indicators (KPIs) and collaborate with Directors on process improvements.
Vynca provides comprehensive care for individuals with complex needs, focusing on more quality days at home. They are a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.
Provide evidence-based teletherapy to K-12 students across North Carolina, collaborating with school counselors and families.
Receive free weekly 1:1 and group supervision, case consultations, and clinical team discussions.
Enjoy consistent afternoon/evening hours, guaranteed pay for late cancellations, and no administrative tasks.
Daybreak Health provides teletherapy to K-12 students, focusing on culturally competent bilingual mental health care for Latino youth. The company offers free supervision, guaranteed pay, and a supportive team environment for associate clinicians.
Serve as the primary on-call Care Manager, exercising independent judgment to assess urgent situations and coordinate timely responses.
Provide comprehensive care management support for urgent client needs during evenings and weekends.
Document interactions and maintain professionalism, discretion, and compassion in high-pressure situations.
Sage Eldercare Solutions enhances quality of life for older adults through comprehensive care management. Since 2001, our team of nurses, social workers, and gerontologists, supported by art, music, and recreational therapists, provides personalized care with a collaborative culture emphasizing work-life balance and lifelong learning.
Provide outpatient services through our telehealth program.
Work 100% remotely with a Monday - Friday schedule; no weekends.
Additional compensation for bilingual (Spanish) candidates.
Brave Health expands access to compassionate, high-quality mental health care using technology, focusing on closing the gap for Medicaid recipients. They are a community health-centered organization with a diverse team that cares for a diverse patient population.
Oversee full lifecycle of care coordination for members in the Virtual Intensive Outpatient Program (VIOP), from screening and admissions to discharge planning.
Conduct clinical outreach to families, coordinate care schedules, and serve as the primary point of contact for members and their families.
Collaborate with multidisciplinary teams to develop individualized care plans and ensure seamless, supportive treatment experiences.
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally. The company has delivered more than 15 million sessions of mental health care and publishes peer-reviewed studies, fostering a culture of innovation and inclusion.
Provide brief, solution-focused telephonic or video counseling services to clients.
Conduct comprehensive assessments and establish treatment plans for clients' presenting issues.
Maintain full-time caseload, ensure safety, and facilitate referrals to long-term treatment when needed.
ComPsych is a worldwide leader in organizational mental health, well-being, and absence management. They serve over 75,000 customers, touching more than 160 million lives across 200 countries, and are used by 40% of the Fortune 500.
Provide evidence-based teletherapy to K–12 students in California school districts, collaborating with school counselors and families.
Participate in case consultations and contribute to clinical program development as we grow.
Enjoy free supervision, guaranteed pay for late cancellations and no-shows, and flexible scheduling including evenings and weekends.
Daybreak Health provides evidence-based teletherapy to K–12 students in California school districts, collaborating with school counselors and families. They are a growing organization where clinicians support each other through clinical collaboration and case consultations, fostering a culture of learning and mutual respect.
Handle inbound calls, chats, and web inquiries in both English and Spanish.
Conduct initial case screenings for auto accidents, slip and fall, and other personal injury cases.
Read and analyze medical records, accurately enter case information in CRM systems, and schedule appointments with attorneys.
Solvo Global is a company that provides staffing and outsourcing solutions. They focus on connecting talent with opportunities across various industries, emphasizing a collaborative and supportive work culture.
Manage a personal lead pipeline from first contact through confirmed enrollment
Lead consultative conversations that uncover client goals and address concerns
Meet and exceed individual enrollment targets and report pipeline status weekly
Adolescent Wellness Academy and Principles Recovery Center are dual behavioral health organizations operating PHP and IOP programs across South Florida. They exist to serve clients and families at critical moments with an empathetic and professional approach.