Job Description
The Regional Support Executive (RSE), will provide support to the Strategic Account Executives in the West region. The RSE will work alongside the Strategic Account Executives and should demonstrate superior customer relations, training, and product knowledge skills. Extensive travel within the territory and to other meetings/conferences will be required.
Working in consultation with the Regional Vice President and the Strategic Account Executive, to implement all LLS solutions which will include over-the-phone-interpreting (OPI) and video services at new and existing client facilities; Through regular contact with client base, ensure clients have adequate materials and knowledge to effectively use all LLS solutions; Work with Strategic Account Executive’s and Regional Vice President to grow existing business within region; Work with Strategic Account Executive’s to manage and maintain all accounts in prescribed area; Support LLS’ Quality Management System (QMS) to continually improve the Division’s processes, procedures, and services; and thereby increase efficiency, productivity, effectiveness, and customer satisfaction.
About LanguageLine Solutions
LanguageLine strives to improve the world and empower relationships one word at a time.