Healthcare Software Support Representative - P+

Primary Responsibilities:

• Develop proficiency in Nextech software functionality and learn how it is leveraged in a medical office setting.
• Answer incoming calls from the support queue and reply to support emails in a timely fashion.
• Resolve incomplete incidents in a timely manner following Nextech guidelines.

Core Requirements:

• Have experience in a software troubleshooting role with customers.
• Possess excellent technical skills and strong communication skills.
• Demonstrate the ability to constructively work within a team environment.

Additional Perks:

• Generous annual bonus opportunity and a 401(k) with employer match.
• Comprehensive insurance plans including medical, dental, and vision.
• Benefits such as paid time off, parental leave, and wellness programs are offered.