Claims Handler - Office Based Role

Customer Focus:

• Deliver high-quality customer service.
• Build rapport and positive relationships with customers.
• Resolve customer predicaments efficiently.

Claims Handling:

• Handle and resolve inquiries from customers and external contacts promptly.
• Establish timely reserves within authority limits by estimating the value of claims.
• Negotiate settlements of claims within authority limits.

Teamwork & Skills:

• Maintain good relationships with customers and colleagues.
• Work as part of an office-based or remote team.
• Apply excellent time management and organizational skills.