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Order Processing & Data Entry:
- Review incoming order submissions and determine appropriate order type and system routing
- Accurately enter and update orders in the appropriate systems (ERP, order management systems, AS400)
- Review order details to ensure accuracy and resolve any discrepancies
Communication & Support:
- Reach out to appropriate teams to resolve incomplete or incorrect order information
- Communicate effectively to ensure timely resolution of order-related issues
- Provide updates on order status as needed
Work Environment:
- Reliable and consistent in attendance, with the ability to meet scheduled hours and deadlines
- Self-motivated and able to work independently in a remote environment
- Comfortable performing repetitive tasks while maintaining focus and accuracy
VIPdesk Connect
VIPdesk Connect is a certified B-Corp, women-owned corporation committed to team member happiness and delivering "more human" customer service. They partner with some of the world’s best iconic brands to provide an elevated customer experience and have built a culture that cares.