Job Description

About the Role:

Key strategic partner to the business.
Take ownership of Cresta’s commercial contracting function.
Trusted advisor to Sales, Finance, Product, Security, and Customer Success leaders.

What You’ll Do:

Independently negotiate, draft, and advise on complex commercial agreements.
Balance risk management with deal velocity and customer experience.
Continuously improve scalable contracting processes, templates, and negotiation playbooks.

What We’re Looking For:

5-7+ years of legal experience, with deep expertise negotiating sophisticated commercial technology agreements.
Strong command of data privacy, security, and regulatory frameworks impacting modern tech businesses.
Exceptional communication, negotiation, and stakeholder management skills.

About Cresta

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and they’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

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