Job Description
Client Acquisition and Development:
- Acquire and develop trust relationships with a portfolio of major global institutional/VIP clients.
- Expand relationships with existing customers through sustained communication and understanding of their needs.
- Build key customer service processes and systems, formulating management rules.
Customer Analysis and Service:
- Analyze user behavior to identify hidden needs.
- Write key customer analysis reports to present the findings.
- Communicate with various departments to provide optimal key customer service solutions.
Requirements:
- Experience in sales and client services within an international financial setting.
- A portfolio including institutional clients, HNW individuals, or private bank customers.
- Passion for crypto.
About Binance
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users.