Senior Implementation Manager

Level AI

Remote regions

US

Benefits

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Role Overview:

  • Lead client onboarding and implementation to unlock the full potential of Level AI's platform.
  • Ensure efficient time to value by configuring and training on products like Auto-QA and Analytics.

Responsibilities:

  • Manage key client accounts and understand their business and technical requirements.
  • Collaborate with sales, product, and engineering teams to address client needs and resolve issues.

Requirements:

  • Bachelor's degree or equivalent with 4+ years of technical experience.
  • Strong SaaS, API, and project management skills with ability to translate complex concepts.

Additional Details:

  • Entrepreneurial attitude and excellent English communication skills are essential.
  • Familiarity with CRMs, AI, or telephony systems like AWS Connect is optional.

Level AI

Level AI revolutionizes customer engagement by transforming contact centers into strategic assets using an AI-native platform. It is a Series C startup based in Mountain View, California, founded in 2019 and offers a dynamic, forward-thinking environment.

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