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Role Overview:
- Lead client onboarding and implementation to unlock the full potential of Level AI's platform.
- Ensure efficient time to value by configuring and training on products like Auto-QA and Analytics.
Responsibilities:
- Manage key client accounts and understand their business and technical requirements.
- Collaborate with sales, product, and engineering teams to address client needs and resolve issues.
Requirements:
- Bachelor's degree or equivalent with 4+ years of technical experience.
- Strong SaaS, API, and project management skills with ability to translate complex concepts.
Additional Details:
- Entrepreneurial attitude and excellent English communication skills are essential.
- Familiarity with CRMs, AI, or telephony systems like AWS Connect is optional.
Level AI
Level AI revolutionizes customer engagement by transforming contact centers into strategic assets using an AI-native platform. It is a Series C startup based in Mountain View, California, founded in 2019 and offers a dynamic, forward-thinking environment.