Senior Product Manager - Surcharging

The Senior Product Manager will own the strategy and roadmap for customer fee products across NMI’s omnichannel platform and lead discovery and research to understand merchant and partner needs, market trends, and regulatory developments. The role involves defining clear product requirements and success metrics, collaborating with cross-functional teams to launch compliant solutions, and partnering with stakeholders to assess buy vs. build opportunities and ensure compliance with card networks and legal teams. Analyzing program performance, educating teams, and monitoring the competitive landscape are also key responsibilities.