Operations Manager, Marketing and Communications

The Operations Manager, Marketing and Communications serves as a trusted collaborator and operational partner to the Chief Marketing Officer and Chief Communications Officer, ensuring alignment of priorities, resources, and outcomes across Marketing and Communications. This role anticipates needs, connects strategic initiatives across functions, manages administrative and operational functions, and drives coordinated execution that advances BBBSA’s brand, storytelling, and engagement goals. This role ensures seamless department operations, effective project management, strategic coordination across stakeholders, and adherence to organizational processes. The Operations Manager serves as the primary liaison between leadership, staff, and partners - facilitating planning, budgeting, scheduling, documentation, and project execution. The Operations Manager ensures synergy between marketing and communications strategies, serving as a central point of coordination to enhance cross-departmental collaboration and accountability.