Database Support Engineer

Accountabilities:

• Investigate and resolve advanced technical issues related to databases, authentication systems, storage, real-time services, edge functions, and client libraries.
• Provide consultative guidance to users by recommending best practices, optimizing workloads, and helping prevent recurring issues.
• Reproduce software issues, identify root causes, define workarounds, and provide detailed escalation information to engineering teams.

Requirements:

• 7+ years of experience in technical support, database engineering, backend development, SRE, or similar roles.
• Strong knowledge of PostgreSQL, including database internals such as autovacuum behavior, WAL growth, long-running transactions, and table bloat.
• Advanced SQL skills with experience in query optimization and performance tuning.

Benefits:

• Fully remote work model with the flexibility to work from anywhere.
• Employee equity ownership through ESOP participation.
• Health insurance coverage with full employee coverage and dependent support.