Job Description
Onboarding:
- Design AppViewX technology solutions to solve specific business challenges for our new customers.
- Address customer objectives/success criteria with in-depth technical attention to help customer Go-live quickly.
- Work with Customer Success Managers and Customer Success Implementation Architects.
Adoption and Value Quantification:
- Design additional AppViewX technology to solve specific business challenges for our new customers.
- Act as a trusted technical advisor and lead by assisting with project technical challenges.
- Identify new use cases as part of account growth/renewal strategy.
Customer Experience/Engagement:
- Use your experiences working with customers to provide feedback to improve the customer experience.
- Speed time-to-value, and create greater benefits for customers.
- Contribute to Customer Business Reviews highlighting potential areas of improvements.
About AppViewX
AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management.