Customer Service & Accounts Coordinator

We’re seeking a proactive Customer Service & Account Coordinator to act as a key operations liaison. This is a 6-month contract, with potential to transition into full-time. You’ll deliver exceptional service, perform outreach and account reconciliation, drive bill collections, and support account relationships. This role blends high touch communication, problem-solving, and operational oversight to help ensure timely revenue collection and seamless stakeholder experiences. Responsibilities include responding to inbound inquiries, conducting outbound outreach, reconciling accounts receivable, collaborating with finance, monitoring and resolving billing discrepancies, following up on outstanding bills, and generating reports on aging accounts.