Inside Sales Lead - Corporate Gifting

Guide corporate customers from inquiry to delivery, helping them choose the right products, manage decoration details, and keep everything running smoothly. Work closely with internal teams, improve processes as you go, and make sure every branded order leaves a lasting impression. Respond to sales inquiries from businesses around the world, guiding some customers through to completed purchases. Analyze inventory availability and propose alternative product options for customers when their preferred items were out of stock. Coordinate co-branding and decoration details with third-party decoration partners to ensure custom orders met brand standards. Create mock-ups of company logos on Bellroy products using Canva to help customers visualize their co-branded gifts. Participate in weekly team meetings, providing clear updates on all active and upcoming orders.