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Your Role and Impact:
- Deliver hands-on support during customer equipment installations, including assay validation and training
- Troubleshoot instrument and software issues on-site and remotely with precision and empathy
- Guide customers in optimizing PCR assays, nucleic acid purification, and sample workflows
Qualifications:
- Bachelor’s Degree or equivalent experience in Molecular Biology, Biochemistry, Genetics, or an associated area
- Proven experience in Oligonucleotide synthesis, analytical methods, PCR Microbiology, and method development
- Strong communication and customer service skills; confident troubleshooting via phone/email or in person
Preferred Qualifications:
- Master’s degree or PhD in Molecular Biology, Biochemistry, Genetics, or a related field, or equivalent experience
- Proficient in Portuguese and/or Spanish
LGC
LGC's Diagnostics & Genomics Division develops and manufactures diagnostic quality solutions. They also have an integrated portfolio of products and services for genomic workflows; partnering with IVD assay developers, and pharmaceutical, CRO and academic institutions.