Client Relationship Manager- Power Remote U.S.

The successful candidate will be an effective communicator who is energized to deliver exceptional client management services with a revenue-oriented mindset. Serve as primary client relationship manager, business owner, and internal advocate. Foster the growth of relationships, establish and execute strategies for each client to retain and grow revenue. Create and implement engagement plans for each client with a focus on evolving product use-cases and future business development opportunities. Maximize the value of regular touchpoints with each client, including product/service-related inquiries and associated resolution; some travel may be required. Collaborate with other business teams for service and product improvements, drive outcomes. Liaise with industry participants, power market ISOs, and system administrators on behalf of Xpansiv and other stakeholders. Evaluate options and make recommendations for product innovation, internal process improvement, and risk mitigation. Lead contracting, renewals, and on-boarding processes. Actively pursue cross-selling and up-selling opportunities with existing clients. Continuously review budget vs. actual revenue, identify and execute on opportunities for growth.