Job Description
You will own the strategy and execution for the product-led growth team, focusing on a company-level priority to create a seamless credit experience for customers, and cross-sell and upsell for Upstart's multiple credit offerings. You’ll collaborate with cross-functional teams to drive both large-scale initiatives and smaller, data-driven experiments that optimize customer and business outcomes.
Develop and execute strategies to drive growth in loan originations, focusing on driving value for Upstart’s existing customers and enhancing the product experience across multiple credit offerings to build a cohesive multi-product marketplace. Deeply understand the customer through ongoing collaboration with consumer insights, product marketing, and product teams, ensuring the borrower experience is intuitive, seamless, and meets evolving customer needs.
Collaborate closely across all products at the company, and work with product managers, engineering, analytics, design, and marketing to align goals and streamline processes, ensuring cross-functional coordination and successful delivery of initiatives. Leverage data-driven insights to make informed product decisions, identifying opportunities for optimization and testing hypotheses to improve key metrics. Establish and track success metrics to assess the impact of product initiatives, ensuring continuous optimization and improved outcomes. Make smart trade-offs to inform the ongoing product roadmap, prioritizing the features with the highest ROI and experimenting when necessary.
About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.