Job Description
We're seeking an experienced Senior Performance Testing Engineer to play a key role in our contact center modernization initiative, focusing particularly on the CommState Migration Project. You'll be instrumental in migrating IVR/Routing applications from legacy Genesys on-prem systems to modern cloud solutions like Amazon Connect.
As part of our QA team, you'll take ownership of comprehensive end-to-end call flow validation, ensuring a seamless transition and optimal performance of our contact center solutions.
The ideal candidate will bring deep expertise in performance testing coupled with contact center domain knowledge to drive this critical transformation.
About Miratech
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for large enterprises.