Business Analyst

As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners and external partners to understand new business opportunities and define functional requirements. You will support the development of briefings, agendas, and other general documentation support as directed, including training material and demonstration sessions for new and existing technologies to various stakeholders. You will document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements. The role includes managing client interaction and expectations, identifying and coordinating cross-team dependencies, and continually seeking opportunities to increase customer satisfaction and deepen client relationships. Proficiency in Microsoft and Atlassian products is expected. You will also perform risk management.