Job Description

We are seeking an experienced Account Manager to join our Absence Customer Success team. The Account Manager will proactively manage a book of business comprised of ComPsych’s customers. This individual will utilize their relationship management skills to ensure that our services strengthen the overall customer experience. Our Absence Account Manager will ensure that our service delivery is flawless and will maximize the opportunities to sell additional service lines. The Primary Responsibilities include owning and managing the overall customer satisfaction and retention of many of ComPsych’s customers, meeting goals of client retention and account growth by meeting customer satisfaction rating metrics and identifying upsell opportunities, demonstrating a thorough understanding of customers' business, human capital, and benefits concerns, and positioning ComPsych's value proposition with beneficial solutions to meet customer needs.

About ComPsych

ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe.

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