Responsibilities and Duties:
- Make policy-based decisions on patient financial assistance, charity programs, or payment plans using confidential data.
- Verify insurance benefits and authorizations for all scheduled medical procedures to ensure coverage.
- Calculate patient financial responsibility by populating and analyzing price estimation tools.
Patient and Stakeholder Coordination:
- Conduct outreach calls to patients, doctors' offices, and hospital departments to collect necessary information for authorizations and benefits verification.
- Serve as a primary contact and liaison between patients, physicians, clinics, case management, the centralized billing office, third-party Medicaid eligibility vendors, and community agencies.
- Facilitate communication and information flow to resolve financial and administrative queries, ensuring smooth patient service delivery.
Schedule and Work Arrangement:
- Work schedule is Monday through Friday, initially 8:00 AM to 4:30 PM during training, then transitioning to 9:30 AM to 6:00 PM.
- This is a 100% remote position, requiring the candidate to reside in either Utah or Colorado to be eligible for employment.
CommonSpirit Health
CommonSpirit Health is a national healthcare organization operating over 700 care sites across the U.S., including clinics, hospitals, and home-based and virtual care services, serving nearly one in four U.S. residents. The organization values compassion, caring for communities, protecting families, and is committed to building healthy communities, advocating for the poor and vulnerable, and innovating healing methods both within and outside hospitals.