Head of Supply Chain

Lead the setup, implementation, and ongoing operations of UK/EU-based distribution centres (DCs) and warehousing solutions. Define and execute regional supply chain strategies that align with global business goals, while meeting local regulatory requirements. Partner cross-functionally with global teams to align forecasts, promotions, and fulfilment planning. Develop planning models and decision frameworks to minimise stockouts, reduce excess, and improve cash flow. Oversee purchasing, replenishment cycles, and inbound logistics from global manufacturing partners. Build and manage mid- to last-mile logistics across the UK and Europe, leveraging both in-house and third-party logistics providers. Implement a customer-centric returns and reverse logistics process that is efficient and cost-effective. Track and analyse returns trends to inform product, sizing, and packaging decisions. Foster strong relationships with manufacturing partners across Asia, the EU, and other key regions. Support onboarding, compliance, and performance management for global suppliers. Negotiate favourable commercial terms that balance cost efficiency, ethical standards, and service levels.