Job Description
The Senior Delivery Manager is responsible for managing complex projects with multi-million-dollar budgets. Leveraging your extensive experience in project management and your deep understanding of supply chain dynamics, you will drive the successful delivery of transformative software solutions, exceeding client expectations and contributing to the company's growth and success. The role has accountability for managing client implementation projects and provides project management support and guidance to a dedicated team of Consultants to ensure projects remain on time and on budget.
Engage with senior-level stakeholders, including C-suite executives, to understand their strategic objectives and translate them into actionable project plans. Conduct project kickoff and act as a trusted advisor to clients, offering strategic guidance and insights to optimize supply chain processes and maximize the value of our software solutions, fostering strong relationships and ensuring open and transparent communication. Lead project teams consisting of cross-functional members. Manage team interests and expectations, fostering collaboration and alignment throughout the project lifecycle. Monitor project progress, track key performance indicators (KPIs), and identify project risks, including technical, operational, and market-related factors, and develop robust risk mitigation strategies to minimize potential impact. Conduct regular project status meetings with clients and internal teams to provide updates, address concerns, and manage expectations. Mentor and coach junior team members, providing guidance and support to develop their skills and capabilities. Document and maintain project documentation, including project plans, requirements, test cases, and issue logs, to support project governance and compliance. Identify opportunities for cost optimization and resource reallocation to maximize project efficiency and profitability.
About Kinaxis
Kinaxis is a global leader in end-to-end supply chain management, enabling supply chain excellence for all industries.