Account Manager

The Account Manager is an operations leader who will communicate a vision for how Williams Lea best serves our clients across national or multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development. The role involves overseeing contracted operations, people leadership, operational leadership, financial and contractual management, and customer & account leadership. The Account Manager will engage in regular communication with employees, foster teamwork, and drive continuous improvement, identifying opportunities for account growth and resolving client challenges.