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Objectives:
- Foster a delightful experience for clients in the US
- Foster a delightful experience for team members in US and PH
- Ensure shared expectations for Service Delivery Agreements
Responsibilities:
- Assign and update team member engagement forecasts
- Monitor status update compliance
- Schedule monthly check-in meetings with our clients
Skills:
- Strong attention to detail
- Ability to learn new software
- Professional Services experience
3Cloud
3Cloud is a company where people aren’t afraid to experiment or fail. The company hires people who are willing to give direct and candid feedback to their managers, leaders, and team members, and who challenge and hold each other accountable for living its core values.