Create, prioritize, and maintain the product backlog, ensuring that it is up-to-date and reflects the current priorities. Communicate with stakeholders to gather requirements, feedback, and ensure their expectations are met. Write user stories and acceptance criteria to guide the development team.

We are seeking a Technical Program Manager to drive and coordinate cross-functional projects within our Cloud Operations team, overseeing the planning, execution, and delivery of complex cloud operations projects to increase efficiency of our operations and services. In this role, you will collaborate with teams to ensure robust cloud services and apply ITSM processes for continuous improvement in service delivery.