Principal Platform Architect - Financial Market and Insurance

About the Role:

• Develop relationships with customer executives, platform owners, architects, and development teams to help them understand the role of ServiceNow in their transformation vision.
• Guide customers in the architecture of end-to-end ServiceNow solutions across multiple modules such as ITSM, CMDB/CSDM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows.
• Translate goals and desired outcomes into an architectural roadmap.

Responsibilities:

• Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with their core applications.
• Ensure instance health by working to reduce technical debt and align to ServiceNow leading practices.
• Be an active contributor of leading practices and expertise related to the ServiceNow platform.

Qualifications:

• 10+ years progressive experience as part of a professional services organization and/or ServiceNow platform team, or equivalent experience
• Experience in operational and/or implementation leadership roles on a large-scale ServiceNow deployment
• 3+ years in an Enterprise or Solution Architect role, or relevant experience