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What You’ll Do:
- Lead the definition of core services every product depends on, starting with billing and identity.
- Own billing & payments strategy: subscriptions, plans, pricing, payment recovery, and the Stripe migration.
- Manage identity & authentication: sign-in, SSO, account access, and the permission model.
Who You Are:
- 8+ years of Product Management in SaaS, with 4+ years owning billing or payments.
- Fluent in billing systems like Stripe, Zuora, or Chargebee, and conversant in identity and authentication.
- Technically credible: can read API specs, write SQL, and engage confidently on estimates and design.
How We Work:
- We own outcomes, plan for the medium and long term, and focus on what matters most.
- We hold a high bar for billing accuracy, building in testing, rollback, and controls from day one.
- We give people autonomy and trust their judgment, using AI tools to move faster and see more clearly.
Constant Contact
Constant Contact helps small businesses, entrepreneurs, non-profits, and individuals grow online by providing tools and support. The company fosters a culture of ownership, diversity, and inclusion, with a hybrid workforce and a focus on customer success.