SRE Engineer

About the Role:

• We are looking for a Site Reliability Engineer Contractor to join our Foundation / SREIQ team and help keep IPSY fast, available, and resilient.
• You will own observability and alerting in Datadog, participate in on-call, and automate toil out of operations.

What You'll Be Doing:

• Build and maintain observability across our platform in Datadog: dashboards, monitors, APM, log pipelines, and meaningful alerting.
• Define and track SLIs, SLOs, and error budgets for specific services and drive reliability conversations.
• Participate in on-call rotation and serve as an SRE Partner during incidents, driving incident response per our framework.

What We're Looking For:

• Hands-on experience with observability and monitoring tooling, ideally Datadog.
• Experience participating in on-call and incident response, including triage and post-incident reviews.
• Scripting and automation skills (e.g., Python, Bash) and familiarity with CI/CD and infrastructure-as-code (e.g., Terraform).