Job Description
The ideal candidate will have excellent communication skills, strong empathy, and the ability to build trust quickly with clients who may be facing stressful situations. This client-facing position requires professionalism, active listening, and a compassionate approach. Responsibilities include understanding customer needs, guiding them through service options, and ensuring seamless service delivery. Candidate must have 3–5 years of experience in customer support, inside sales, or a client-facing role and be tech-savvy.