Senior ServiceNow Implementation Specialist with App Engine and SPM

Deliver full implementation life cycle expertise to support the deployment of ServiceNow modules into complex client environments. Conduct Process Engineering workshops to support discovery and requirement refinement prior to the start of integration activities. Develop a strong understanding of the customer’s ServiceNow requirements and related business needs/outcomes. Work with Agile teams and methodologies in a virtual environment. Coordinate with client stakeholders to understand the mission needs of the client and implement those requirements in ServiceNow. Provide technical expertise on all technical questions related to assigned implementation on the ServiceNow platform. Deliver in-progress and final capability demonstrations of ServiceNow implementation to client stakeholders. Implement configurations and customizations for multiple customers. Architect and manage ServiceNow integrations across complex systems and data sources. Create and manage business rules, UI actions, workflows, reports, dashboards, user portals and workspaces.